1. About Us :

At My Medical Supply we are a small yet elite team owned and operated in Australia. My Medical Supply  was founded in 2020 operating from Victoria by a team pushing boundaries to deliver the promise to all individuals to experience the power of the web.

At Globally Managed Pty Ltd, we are a revolutionary organization of visionaries, enthusiasts and experts who help business owners grow their businesses(s) by harnessing the online network- the information superhighway.

Our vision is to operate a dynamic international I.T platform by creating a portfolio of brands that inspires, anticipates and generates interaction between buyers and sellers wanting to sell and buy products.

Our site houses a multitude of websites or what we like to call “brands” each with it’s own online marketplace to trade.

Our aim at Globally Managed Pty Ltd is to offer users a simple and easy-to-use tool that lets you quickly find what you are looking for within a distinct and innovative marketplace.

We are ecstatic to build an interactive website with interactive solutions by connecting buyers with sellers

The team at My Medical Supply are extremely passionate about people and the very importance of supporting others in need and continue to focus their efforts supporting charity organisations and humanitarian work locally and world-wide.

My Medical Supply is based in rural Victoria, Australia and led by a group of likeminded individuals with the purpose of improving the health and wellbeing of individuals and communities.

Our Team’s belief:

We believe that the health of the community is number one and we will serve our community with this in mind.

2. User Agreement

All Globally Managed Pty Ltd policies are applicable to My Medical Supply and therefore must be adhered too. It is imperative all users read and familiarize themselves with the following information. Continuing on past this section to becoming a user means that the user has understood and agreed to comply and behave in accordance with all policies, terms and conditions, legal disclaimer, privacy notice and all other relevant information provided below and throughout the website the user has entered into.

In order to access any of the My Medical Supply websites you will need to agree to comply with the below information.

3. Terms and Conditions

The entity you are contracting into is with My Medical Supply.

The My Medical Supply  Terms and Conditions sets out the conditions in which My Medical Supply  governs how you access and use our site, applications and tools (referred to collectively in the body of this document as ‘services’).  The use of the My Medical Supply site and or services constitutes acceptance of the My Medical Supply Terms and Conditions and therefore must be complied with as with all My Medical Supply policies when accessing or using our My Medical Supply services.

By using the My Medical Supply site and also using or accessing the My Medical Supply services you must adhere to the following:

  • Users will not breach any law(s), third-party rights and My Medical Supply policies
  • Users must be able to form legally binding contracts i.e. users must be over 18 years of age
  • Users must be able to pay for items purchased unless the user has a valid case as set out in the My Medical Supply  Payment of Item Policy
  • Users must not post or dispense spam, unsolicited or electronic communications, viruses or any other technologies that may potentially cause harm to My Medical Supply , or the interest or property of users
  • Users must not use any robot, spider or any other automated means to access our Services for any purpose including bypassing our robot exclusion headers
  • Users must not interfere with the operation of our services, export or re-export any My Medical Supply application or tools
  • Users must not reproduce, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to My Medical Supply , or that comes from the services and belongs to My Medical Supply  users or to a third party including works covered by any copyrights, trademark, patent, or other intellectual property right, except with prior permission of My Medical Supply
  • Users must not commercialize any My Medical Supply application(s) and or any associated software
  • Users must not collect information about other users without their consent, or circumvent any technical measures we use to provide the My Medical Supply  services

4. Notice for Claims of Intellectual Property Violations and Copyright Infringement:

We, the Globally Managed team respond to notices of alleged copyright infringement under the Australian Laws; Copyright ACT 1968.

If you believe that your intellectual property rights have been infringed, please notify My Medical Supply via our email address support@mymedicalsupply.com.au and we will investigate this.

5. Globally Managed Pty Ltd Disclaimer Notice:

5.1. Warranties and Liability:

While every effort is made to ensure that the content of this website is accurate, the website is provided “as is” and makes no representations or warranties in relation to the correctness of the information found on the My Medical Supply site. Even though the content of the My Medical Supply site is provided in good faith, we do not guarantee that the information will be kept up to date, be true and not misinforming, or that the My Medical Supply site will always be available for use.

We do not guarantee that the servers for the My Medical Supply website will be without error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats.

Know content on the My Medical Supply website should be taken to constitute professional advice and we exclude all representations and warranties relating to the content and use of the My Medical Supply site.

There will be no event or situation where My Medical Supply will be liable for any incidental, indirect, consequential damage of any kind. This includes those resulting from loss of profit, loss of contracts, data, goodwill, content, income, business relationships, whether or not advised of the possibility of such damage, arising out of or linked with the use of the My Medical Supply website or any associated websites.

5.1.1. Exceptions:

No information in this disclaimer notice excludes or limits any warranty implied by law for death, fraud, personal injury through negligence, or anything which it would not be lawful for My Medical Supply.

6. License To Use This Website:

By using the My Medical Supply website you the user agree to the exclusions and limitations of liability stated and accept them as reasonable. Do not use this website if you do not agree that they are reasonable. If any of the information in this disclaimer notice is found to be unenforceable under applicable law this will have no bearing on the enforceability of the disclaimer notice.

Furthermore, all content and material on the My Medical Supply website including text and images is protected by copyright law and is copyright to My Medical Supply unless credited otherwise. All content on the My Medical Supply website cannot be copied, reproduced, republished, downloaded, posted and or broadcasted accept for users non-commercial usage. Prior written consent of My Medical Supply, that is the copyright holder must be obtained for any other use of the material in this website.  Copyright of all images on this site remains with the My Medical Supply or copyright owner at all times. No part of this site may be distributed or copied for any commercial purpose or financial gain. All intellectual property rights in relation to this website are reserved and owned by My Medical Supply.

Also, to the extent permissible by applicable law My Medical Supply (this includes our parent, affiliates, subsidiaries, and our and their directors, agents and employees) are not liable, and you the user agree not to hold any party mentioned above responsible for damage or losses including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages resulting directly or indirectly from:

  • Your use of or your inability to use our services(s)
  • Format, shipping, pricing or other guidance provided by My Medical Supply
  • Delays or pauses of our services
  • Malicious software or any type of virus acquired or linked to our services from access
  • Malfunctions, bugs, errors, or inaccuracies of any kind in our services
  • Any type of damage to your hardware device from the use of any My Medical Supply services
  • A disruption (for example a suspension) or any other action taken with respect to your account and or breach of the My Medical Supply policies and terms and conditions
  • Loss of or inability to do business, as a result of changes to the My Medical Supply Terms and Conditions and policies

6.1. Release Warranties and Liability:

If you have a dispute with other another user(s), you release My Medical Supply (and our affiliates and subsidiaries, and our and their directors, employees and agents) from claims and damages (actual and consequential) of every kind, known and unknown as a result of or in any way connected with such disputes. In entering into this release you expressly waive any protections and defenses (whether statutory or otherwise) that would otherwise limit this release to include only those claims which you may know or believe to exist in your favor at the time of agreeing to this release.

6.2. Indemnity Warranties and Liability:

You the user will indemnify and hold us, My Medical Supply (and our affiliates and subsidiaries, and our and their directors, employees, agents) harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of the terms and conditions and policies, your improper use of My Medical Supply services and or your breach of any law or the rights of a third party.

6.3. Warranties and Liability:

My Medical Supply is committed to providing you with the best possible user service experience. My Medical Supply is bound by the Privacy Act 1988 and the Australian Privacy Principles. These guidelines sets out a number of principles concerning the privacy of users.

Please see the Australian Privacy Principles in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 for more information.

6.4. Collection of Your Personal Information:

There may be aspects of the My Medical Supply site where in order to have access to user support features you are required to submit personal and identifiable information. This may include but not limited to a unique username and password and or provide sensitive information in the recovery of your lost password.

6.5. Sharing Your Personal Information:

My Medical Supply may employ other companies to provide services behalf the My Medical Supply. This may include but is not limited to handling user enquiries, processing transactions or customer issues relating to shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. My Medical Supply takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

6.6. Use of Personal Information:

For every user of the My Medical Supply site we at My Medical Supply collect the following non-personally identifiable information, including but not limited to browser type, version and language, functioning system, pages viewed during browsing the site and page access times. This collected information is used internally for the purpose of, for example assessing visitor traffic, gauging trends and transmitting content to users.

From time to time, we may use user information for new, unanticipated uses not previously disclosed in our privacy notice. If our practices change in the future we will use user information for these new purposes only and data collected from the time of the policy change forward will adhere to our updated practices.

6.7. Changes to My Medical Supply’s Privacy Policy:

My Medical Supply reserves the right to make amendments to the My Medical Supply Privacy Policy at any time without notice. If you have objections to the My Medical Supply Privacy Policy, you should not access or use the site.

6.8. Accessing Your Personal Information:

You have a right to access your personal information, subject to exceptions permissible by law. If you would like to access your information you are required to put your request in writing via email. My Medical Supply reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

6.9. Disclosure:

My Medical Supply may release your personal information to other members of the My Medical Supply team and or to third parties. This disclosure of information may be required for us to provide you access to our My Medical Supply services, to comply with our legal obligations, to enforce our terms and conditions, for marketing and advertising purposes and also to prevent, investigate and mitigate fraudulent or illegal activities related to our services. We minimize the amount of personal information we disclose to what is directly relevant and necessary.

Please note: we do disclose your personal information to third parties for their marketing and advertising purposes without your consent.

7. Fees and Charges:

We may change our seller fees and or charges from time to time by posting the changes on the

My Medical Supply site. Can be due to supplier increases at any stage of time or without notice.

7.1. Payments

All payments are to be made through one of our trusted payment partners: PayPal, Stripe, Zip and Afterpay. By purchasing from our site, the buyer agrees to the terms and conditions outlined in the relevant financial companies own terms and conditions.

https://stripe.com/au/ssa

https://www.afterpay.com/en-AU/terms-of-service

https://zip.co/terms-and-conditions

https://www.paypal.com/au/webapps/mpp/ua/useragreement-full?locale.x=en_AU

8. Security:

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers and information access controls. If you believe your account has been abused please contact us.

9. Delivery and Handling

  • Deliveries will be forwarded at the Supplier’s sole discretion, by the most appropriate form of transport with the Customer being responsible for any transportation, freight, packaging, handling, and insurance charges, together with any Goods and Services Tax (GST), where applicable.
  • The Supplier will make every effort to ensure the Goods will be despatched within two business days.  Consignment details are retained for tracking purposes.
  • The Supplier will not be responsible for any non-delivery or delay in delivery of the goods as a result of events occurring beyond its control.  The Supplier shall not be in any way responsible for any consequences (direct or indirect) arising from any such delay or non-delivery.  All goods are forwarded at the Customer’s risk.
  • The Customer is solely responsible for acceptance of orders and shall not raise any claims for loss or damage to orders where they are by arrangement delivered to and left at unattended sites.
  • All orders shall be satisfied as soon as reasonably possible by the Supplier in the ordinary course of its business.  Where a delivery date is specified in the Customer’s order, the Supplier will use its best endeavours to affect delivery by the date specified.  Delivery times may be affected by stock availability and the Supplier will not be responsible for any delays occurring due to changes in supply or circumstances beyond their control.  If a product is not available, the Customer will be notified of the expected delivery date, and the Customer will accept delivery when made even if a later delivery date is specified in the Customer’s order.

10. Authorisation to Contact You; Recording Calls

My Medical Supply may contact you at any telephone number that you have provided. This may be for example to notify you regarding your account, for troubleshooting problems with your account, to resolve a dispute, to collect a debt, to poll your opinions through surveys or questionnaire, to service your account, to enforce the My Medical Supply terms and conditions and policies, applicable law and or any other agreement we may have with you.

My Medical Supply may also contact you using autodialed or prerecorded calls and text messages for marketing purposes (e.g. offers and promotions), if you consent to such communications. As described in our User Privacy Notice, My Medical Supply may collect other telephone numbers for you and may place manual non-marketing calls to any of those numbers and autodialed non-marketing calls to any landline.

If you do not wish to receive such communications, you may change your communications preference at

My Medical Supply. we may share your telephone number with its authorized service providers as stated in our User Privacy Notice. These service providers may contact you using autodialed or prerecorded calls and text messages, only as authorized by My Medical Supply to carry out the purposes we have identified above.

My Medical Supply may without further notice monitor or record telephone conversations you or anyone acting on your behalf has with My Medical Supply or its agents for quality control and training purposes or for its own protection.

11. Contacting us:

If you still cannot find the answers you are looking for we are here and ready to help. You can get in touch with us via email at:  support@mymedicalsupply.com.au

We value your feedback and if there’s something we can do to improve your experience please reach out and email us:  support@mymedicalsupply.com.au

We will respond to your email as promptly as possible.